Make secure transfers with total and peace of mind.
QNB provides you with yet another secure and convenient solution to send and receive money from all over the world.
Benefits and Features
Western Union is the fastest and easiest way to send money to almost anywhere in the world. We have partnered with Western Union to provide you with money transfer solutions to beneficiaries via QNB’s Internet, Mobile Banking channels and selected ATMs with the option of tracking or canceling your transaction.
Kindly note that the below are QNB transaction limits, other limits might be applied by Western Union.
|
Transactions |
Rule |
||
|
eChannels |
Internet Banking |
Mobile Banking |
ATM |
|---|---|---|---|
|
Maximum transaction per day |
10 |
10 |
10 |
|
Maximum transaction per month |
15 |
15 |
15 |
|
Maximum amount per transaction |
10,000 |
10,000 |
10,000 |
|
Maximum amount per day |
15,000 |
15,000 |
15,000 |
- Cancellations are only allowed on the transactions performed by the customer.
- Refunds might take up to 10 working days to appear in your bank statement.
- Transaction fees are non-refundable and only the original amount will be credited to your account.
How to Use
Registering a Beneficiary: Enter the full name as per the beneficiary’s identification document, which will be presented to the Western Union agent at the time of collection.
Activating Beneficiary: Activate beneficiary via activation code sent to your mobile number.
Transfering: Select beneficiary name, country and enter amount in order to transfer.
Receiving MTCN Code: After completing the transfer, QNB will send a Western Union Money Transfer Code (MTCN) to your registered mobile number to share with beneficiary, who in turn needs to give to the Western Union agent along with proof of identity.
Please note that the displayed limits are applied by QNB. Further validations and limit rules might be applied by Western Union
Mobile Banking – Western Union transfer
Yes. By calling our call center to modify and make corrections to beneficiary’s name if the money is not yet collected.
You can track your transfer after completing the transfer on Internet and Mobile Banking.
The beneficiary needs to visit an agent location near them and provide them with the MTCN code and proof of identity.
Immediately after receiving the MTCN code the beneficiary can collect the money at any Western Union location in the selected country.
Yes, transactions can be cancelled by logging in to Internet Banking and selecting Cancel Transfer under Western Union Menu.
A refund might take up to 10 working days to appear in your bank statement.
Transaction fees are non-refundable and only the original amount will be credited to your account.